Shipping policy

We aim to deliver our premium flavoured milk to your doorstep quickly, safely, and reliably. Our goal is to provide a transparent shipping experience so you always know what to expect.

Order Processing Times

All orders are processed within 1–2 business days after placement. Orders received after 5:00 PM or on weekends will be processed the next business day. Please note that holidays may slightly affect processing times.

Domestic Shipping

We currently only ship within the United States. Shipping to P.O. boxes is available, but please ensure your address is correct at checkout. We do not offer international shipping at this time.

We provide standard shipping for all orders, with estimated delivery between 3–7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.

Shipping Costs

Shipping costs are calculated at checkout based on your order total and delivery location. Occasionally, we may offer free shipping on qualifying orders details will be displayed during checkout. Please note that all applicable taxes are included in the order total; there are no additional hidden fees.

Local Delivery & Pickups

We currently do not offer local delivery or in-store pickup options. All orders are fulfilled through our standard shipping process.

Returns, Changes & Cancellations

If you need to return, exchange, or modify an order, please contact our support team at info@lomavertros.com within 48 hours of receiving your order. We handle returns promptly and ensure refunds are processed for eligible products. Please note that damaged or lost shipments must be reported immediately to facilitate resolution.

Potential Shipping Delays

While we make every effort to meet our delivery timelines, occasional delays due to weather, carrier issues, or unforeseen events may occur. We appreciate your patience and will communicate any updates promptly.

Order Tracking

Once your order is shipped, you will receive a shipment confirmation email containing your tracking number and instructions to monitor your delivery. For questions regarding your order, please reach out to our support team at info@lomavertros.com.

We strive to make our shipping process clear, fast, and reliable, ensuring you enjoy your Lomavertros milk experience from the first sip.